Returns & Exchanges
At Ace Cards Sdn, we want you to be completely satisfied with your fashion purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the items you wish to return to receive a unique Return Authorization Number.
- 2.Package Your Items
Securely pack the apparel in its original packaging, ensuring all tags are attached and the invoice is included inside the parcel.
- 3.Ship to Our Warehouse
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Receive Refund or Exchange
Once our quality control team inspects the items, we will process your refund to the original payment method or ship your new exchange size within 5 business days.
